Return Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.

Return Window
Items may be returned within 30 days of delivery. Products must be in new, unused condition with all original tags attached and packaging intact. Certain items, including personalized products and clearance merchandise, may not be eligible for return unless defective.

How to Start a Return
To initiate a return, please visit our returns portal on our website. You will need your order number and email address to begin the process. Once your return request is approved, you will receive instructions for returning your items.

Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method as we cannot be responsible for items lost during return transit.

Refunds
Refunds will be processed within 7-10 business days after we receive and inspect your returned items. The refund will be issued to your original payment method. Please note that original shipping costs are non-refundable unless the return is due to our error.

Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 7 days of delivery. We will arrange for a replacement or full refund, including return shipping costs. Documentation of the damage may be required.

Exchanges
We do not offer direct exchanges. To exchange an item, please return the original item for a refund and place a new order for the desired item.

International Returns
Different return policies may apply for international orders. Additional customs fees and international shipping costs are non-refundable.

Questions
For more information about our return policy, please visit the customer service section of our website.

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